JIMÉNEZ SILVA, W.; SILVA ORDOÑEZ, F.; MORENO, K.; CAISA, D. Endomarketing as a service quality strategy of Public Health Institutions: A study of user behavior. Espirales Revista Multidisciplinaria de investigación, [S. l.], v. 4, n. 34, 2020. DOI: 10.31876/er.v4i34.749. Disponível em: https://www.revistaespirales.com/index.php/es/article/view/749. Acesso em: 3 apr. 2026.